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CONSTRUCTION

On occasion you may experience construction

going on near or around your vacation rental.

We apologize for any inconvenience this may

cause. Sun-Surf Realty will do everything we

can to contact the contractor and make

them aware of your complaint. However,

no compensation will be made due to issues

caused by construction schedule, noise or

debris.

MESSAGES / MAIL / FAX

Our office can receive messages for you;

however, only emergency messages will be

delivered. Mail may be sent to our office at

7701 Emerald Drive, Emerald Isle, NC 28594.

Faxes of reasonable length may be sent and

received through our office (252) 354-4746

for a nominal fee. Sun-Surf Realty can not be

held liable for messages, mail or faxes not

received, misplaced or for inability to notify

guest.

BEACH ACCESS & WIDTHS

Pedestrian access areas to the ocean and

sound are located about every 500 feet,

usually at the end of every other street.

Most have wooden walkways. Please note

that the beach strand varies in width. Please

let your Reservationist know when booking

if you have special considerations or needs.

HEATED SWIMMING POOLS /

FIREPLACES / OUTSIDE SHOWERS

If the property offers a heated pool, an

additional fee will be charged if you wish

for the pool to be heated during your stay.

To heat a pool, payment must be made prior

to check-in. It may take several days for

the pool to heat completely. Please note

heated pools are available only during the

period of Labor Day to Memorial Day. Not all

vacation rentals offer a heated pool and

dates of availability may differ. In the event

you pay for the heated pool and for any

reason it can not be heated, the fee will be

refunded. Pools are cleaned and tested in

preparation for your arrival. Cleaning and

adding of chemicals is sufficient to maintain

the pool for one week. A mid-stay clean may

be requested for an additional fee. Please

call our office to request this service.

Sun-Surf Realty will not be held liable for

medical conditions which resulted from

adult or children’s use of the pool. No pools

other than those supplied by the homeowner

are permitted at the property. While rare,

pools are subject to temporary closing due

to extenuating circumstances. Please report

any inoperative equipment to our office

promptly. We will make every effort to have

repairs made quickly and efficiently. Please

note that we are unable to offer refunds

for failure of any equipment in the property.

Fireplaces (gas or wood) may be advertised

in the property description; however, use

is available during limited times, usually

September thru May. Fireplaces are not

available during the summer months. Outside

showers may not be available November 1

st

-

April 1

st

.

HOT TUBS

If your vacation rental provides a hot tub,

it will be cleaned and tested in preparation

for your arrival. Cleaning and adding of

chemicals is sufficient to maintain the hot

tub for one week. A mid-stay clean may be

requested for an additional fee. Please call

our office to request this service. Hot tubs

are not intended to be used as a pool or by

children. Sun-Surf Realty will not be held

liable for medical conditions which resulted

from adult or children’s use of the hot tub.

No hot tubs other than those supplied by the

homeowner are permitted at the property.

While rare, hot tubs are subject to temporary

closing due to extenuating circumstances.

Please report any inoperative equipment

to our office promptly. We will make every

effort to have repairs made quickly and

efficiently. Please note that we are unable to

offer refunds for failure of any equipment

in the property.

COMMUNITY SWIMMING POOLS

Most swimming pools in communities or

condo complexes are open from Memorial

Day to Labor Day. The opening and closing

of the pools varies and Sun-Surf Realty

has no control or responsibility for their

status. Periodically, pools are closed for

maintenance without notice. Lifeguards are

not provided.

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