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emergency. Separate terms and conditions

apply. Please call 866-889-7409 with questions

and for additional information. For a quick

reference guide and coverage details, visit



If State or local authorities, acting pursuant

to Article 36A of Chapter 14 or Article 1 of

Chapter 166A of the NC GS, order a mandatory

evacuation of an area that includes the

residential property subject to a vacation

rental, the tenant under the vacation rental

agreement, whether in possession of the

property or not, shall comply with the

evacuation order.


A security/damage deposit is charged on all

reservations for stays of 30 days or more

when a “monthly” rate is offered. To avoid

charges from your security/damage deposit,

please notify our office within 24 hours of

check-in of any damages in the property.

If any damages should occur during your

stay, we also ask that you notify our office

so that we have an opportunity to make

repairs during your stay. Deductions from

your security/damage deposit as permitted

by the NC Tenant Security Deposit Act could

include, but are not limited to, additional

cleaning, moving furniture to its proper

place, removal of excess trash or if check

out procedures are not followed. For your

benefit, each property is inspected prior

to and after each guest’s departure. Your

security/damage deposit will be returned

within 30 days of your departure date.


Sun-Surf Realty requires a $60, plus tax, non-

refundableADP feeonall reservations. TheADP

replaces the security deposit and prevents

action against the guest for accidental

damage up to $2000 for stays of less than

30 days. Guest is responsible for any damage

to vacation property or theft of items from

property. Guest will be responsible for, and

assume liability, for all damage, defacement,

or removal of personal property inside

or outside the premises. The ADP does not

cover the following: 1) Intentional, willful,

reckless, or malicious acts of the guest or

others on the property during the occupancy.

Negligence of tenant or intentional misuse

of furnishings, appliances, equipment, or

other amenities provided with the home. 2) Pet

damage. 3) Excessive cleaning. 4) Phone and/

or movie rental charges. 5) Failure to return

keys, gate cards, pool passes, etc. 6) Theft

of owner’s property. 7) Damage caused while

under the influence of alcohol or drugs.

8) Damages to real property, furnishings, or

any vehicle from operation of a motorized

vehicle or vessel by a guest. 9) Damages

related to smoking. 10) Damages related to

Henna tattoo stains. 11) Damages in excess of

$2000. 12) The conditions of the ADP applies

to all family members of the guests’ party.

Damage caused by unapproved reservations

per our Rental Agreement and Addenda (see

“Families Only” and “Special Event Occupancy”)

will not be covered. 13) The ADP is limited to

tenancies of 30 days or less. 14) The ADP is

provided to the tenant and shall extend to

all members of the tenant’s party.


It is our policy not to rent to party

groups even if chaperoned, such as prom,

graduation, sorority, fraternity, school or

civic groups. Only family groups and church

retreats are accepted. NO PARTY GROUPS,


GROUPS ARE ACCEPTED. We reserve the right

to cancel/terminate or reject reservations

if made under false pretenses. Sun-Surf

Realty requires a minimum age of 21 for a

rental guest to enter into a Vacation Rental

Agreement. Violations of this policy will

result in immediate eviction without refund.


Many properties offer a winter/monthly

rental rate during the off-season. In addition

to the rent, a cleaning fee (based on the

property and length of stay), a refundable

damage deposit and a $50 processing fee are

required. Due to potential freezing during

the cold winter months, most outside water

lines are turned off. This may include but

is not limited to hot tubs, swimming pools,

outside showers, foot washes, hoses and

fish cleaning tables. Linens are not provided