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56

owned and reflect the taste of each owner.

Sheets and towels are provided in most of

our properties. Please check the property

description for those that provide the

service or ask one of our reservationists.

Linens are available for rent. Properties are

set up for basic cooking needs. Most offer

basic cable and telephone services (with

a few exceptions). Cleaning supplies and

paper products are not provided. If you have

specific standards or requirements for your

vacation, we advise that you make a personal

inspection of the property during the off-

season prior to making your reservation. WE

CANNOT MAKE SUBSTITUTIONS OR GIVE REFUNDS

UPON YOUR ARRIVAL.

RESERVATION PAYMENTS/FEES

A deposit of 50% of your base rent is due

within 7 days from the date your reservation

was made. A credit card is required on file

for all reservations. The Accidental Damage

Program fee is due with your first payment,

and if selected, the Travel Insurance is due at

this time as well . You will receive a Vacation

Rental Agreement which must be signed and

returned to our office. Should we not

receive your deposit by the due date, your

reservation will be cancelled. You will not

be notified or reminded to pay the deposit due.

The balance of your account is due 30 days

prior to check-in.

RESERVATION CONFIRMATION

A VACATION RENTAL AGREEMENT will be sent to

you by email or mail after your reservation

is made. Please read, sign and return the

Agreement with your deposit within 7 days of

receipt. Failure to return the signed Agreement

will result in automatic cancellation of

your reservation. If booking within 30 days

of check-in, full payment and the signed

Agreement are due at time of booking.

FORMS OF PAYMENT ACCEPTED

We gladly accept personal checks or certified

funds if we have at least 30 days to process.

Accepted forms of payment are US funds only.

VISA and MASTERCARD are accepted for your

convenience. For reservations made less than

30 days prior to arrival or for less than a

full week, full payment is due at the time of

booking. Sun-Surf Realty may disburse up to

50% of advance rent payments to homeowners

and vendors prior to guest’s arrival. A fee of

$25 will be charged for any checks returned

for insufficient funds or a closed account.

TAXES

We collect North Carolina sales tax of 6.75%

and Carteret County occupancy tax of 6%

on all rentals of 90 days or less. Although

subject to change, as we go to press the

total tax is currently 12.75%. Sales and

occupancy taxes are charged on all rental

items, services or fees at a tax rate of 12.75%.

CANCELLATON / TRANSFER POLICY

In the event that you must cancel your

reservation, notify us as soon as possible

in writing. We will make reasonable effort

to re-rent the property. If we re-rent the

property, all monies (less a $150 cancellation

fee, travel insurance, applicable taxes and

any fees for goods or services which may

have already been paid to third parties, and

less any discount offered to secure a re-

booking) will be returned within 30 days after

we have received the advance rent payment

from the new tenant. If we are unable to re-

rent the property, the full rent payment will

be forfeited. ALL CANCELLATION REQUESTS MUST

BE MADE IN WRITING.

2019 TENTATIVE RESERVATIONS

We gladly accept advance reservations for

the following year anytime during your stay

at no charge! Guests staying in a vacation

rental have priority for rebooking that

property for the following year until the

Tuesday after their departure. Otherwise, the

property is available on a first come, first

served basis to others. Tentative reservations

will be confirmed in December when your

deposit of 50% is due. Homeowners have first

rights to all weeks for the following year.

VACATION TRAVEL

PROTECTION INSURANCE

Because anything can go wrong, Sun Trip

Preserver

TM

through Red Sky Travel Insurance

offers

vacation

rental

insurance

by

providing the most comprehensive coverage

available. Sun-Surf Realty highly recommends

that you purchase this insurance to protect

you in the event of an unexpected, covered

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