able to provide the property in a fit and habitable
condition or substitute a reasonably comparable
property in such condition, Agent shall refund
tenant all payments made by the tenant. Please
note that some homeowners of vacation rental
properties have chosen not to provide window or
door screens. All of our vacation rentals are indi-
vidually owned and reflect the taste of each own-
er. Sheets and towels are provided in some of the
properties. Please check the property description
for those that provide the service or ask one of our
reservationists. Linens are available for rent. Prop-
erties are set up for basic cooking needs. Most of-
fer basic cable and telephone services (with a few
exceptions). Cleaning supplies and paper products
are not provided. If you have specific standards or
requirements for your vacation, we advise that you
make a personal inspection of the property during
the off- season prior to making your reservation.
WE CANNOT MAKE SUBSTITUTIONS OR GIVE
REFUNDS UPON YOUR ARRIVAL.
A deposit of 50% of your base rent is due within 7
days from the date your reservation was made. If
selected, the Vacation Travel Protection Insurance
and the Security Deposit Protection Plan are due at
this time as well. You will receive a Vacation Rental
Agreement which must be signed and returned to
our office. Should we not receive your deposit by
the due date, your reservation will be cancelled.
You will not be notified or reminded to pay the de-
posit due. The balance of your account is due 30
days prior to check-in.
A VACATION RENTAL AGREEMENT will be sent
to you by email or mail after your reservation is
made. Please read, sign and return the Agreement
with your deposit within 7 days of receipt. Failure
to return the signed Agreement will result in auto-
matic cancellation of your reservation.
FORMS OF PAYMENT ACCEPTED
We gladly accept personal checks or certified
funds if we have at least 30 days to process. Ac-
cepted forms of payment are US funds only. VISA
and MASTERCARD are accepted for your conve-
nience. For reservations made less than 30 days
prior to arrival or for less than a full week, full pay-
ment is due at the time of booking. Sun-Surf Realty
may disburse up to 50% of advance rent payments
to homeowners and vendors prior to guest’s arriv-
al. A fee of $25 will be charged for any checks
returned for insufficient funds or closed account.
We collect North Carolina sales tax of 6.75% and
Carteret County occupancy tax of 6% on all rentals
of 90 days or less. Although subject to change, as
we go to press the total tax is currently 12.75%.
Sales and occupancy taxes are charged for all rent-
al items, services or fees at a tax rate of 12.75%.
In the event that you must cancel your reservation,
notify us as soon as possible in writing. We will
make reasonable effort to re-rent the property. If
we re-rent the property, all monies (less a $150
cancellation fee, travel insurance, applicable tax-
es and any fees for goods or services which may
have already been paid to third parties, and less
any discount offered to secure a re-booking) will
be returned within 30 days after we have received
the advance rent payment from the new tenant. If
we are unable to re-rent the property, the full rent
payment will be forfeited. ALL CANCELLATION
REQUESTS MUST BE MADE IN WRITING.
2018 TENTATIVE RESERVATIONS
We gladly accept advance reservations for the fol-
lowing year anytime during your stay at no charge!
Guests staying in a vacation rental have priority for
rebooking that property for the following year until
the Tuesday after their departure. Otherwise, the
property is available on a first come, first served
basis to others. Tentative reservations will be con-
firmed in December when your deposit of 50% is
due. Homeowners have first rights to all weeks for
the following year.
VACATION TRAVEL PROTECTION
How many of us could afford to lose the non-re-
fundable part of our trip if something unexpected
happened? Protect your vacation when you buy