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56

able to provide the property in a fit and habitable

condition or substitute a reasonably comparable

property in such condition, Agent shall refund

tenant all payments made by the tenant. Please

note that some homeowners of vacation rental

properties have chosen not to provide window or

door screens. All of our vacation rentals are indi-

vidually owned and reflect the taste of each own-

er. Sheets and towels are provided in some of the

properties. Please check the property description

for those that provide the service or ask one of our

reservationists. Linens are available for rent. Prop-

erties are set up for basic cooking needs. Most of-

fer basic cable and telephone services (with a few

exceptions). Cleaning supplies and paper products

are not provided. If you have specific standards or

requirements for your vacation, we advise that you

make a personal inspection of the property during

the off- season prior to making your reservation.

WE CANNOT MAKE SUBSTITUTIONS OR GIVE

REFUNDS UPON YOUR ARRIVAL.

RESERVATION PAYMENTS/FEES

A deposit of 50% of your base rent is due within 7

days from the date your reservation was made. If

selected, the Vacation Travel Protection Insurance

and the Security Deposit Protection Plan are due at

this time as well. You will receive a Vacation Rental

Agreement which must be signed and returned to

our office. Should we not receive your deposit by

the due date, your reservation will be cancelled.

You will not be notified or reminded to pay the de-

posit due. The balance of your account is due 30

days prior to check-in.

RESERVATION CONFIRMATION

A VACATION RENTAL AGREEMENT will be sent

to you by email or mail after your reservation is

made. Please read, sign and return the Agreement

with your deposit within 7 days of receipt. Failure

to return the signed Agreement will result in auto-

matic cancellation of your reservation.

FORMS OF PAYMENT ACCEPTED

We gladly accept personal checks or certified

funds if we have at least 30 days to process. Ac-

cepted forms of payment are US funds only. VISA

and MASTERCARD are accepted for your conve-

nience. For reservations made less than 30 days

prior to arrival or for less than a full week, full pay-

ment is due at the time of booking. Sun-Surf Realty

may disburse up to 50% of advance rent payments

to homeowners and vendors prior to guest’s arriv-

al. A fee of $25 will be charged for any checks

returned for insufficient funds or closed account.

TAXES

We collect North Carolina sales tax of 6.75% and

Carteret County occupancy tax of 6% on all rentals

of 90 days or less. Although subject to change, as

we go to press the total tax is currently 12.75%.

Sales and occupancy taxes are charged for all rent-

al items, services or fees at a tax rate of 12.75%.

CANCELLATON/TRANSFER

POLICY

In the event that you must cancel your reservation,

notify us as soon as possible in writing. We will

make reasonable effort to re-rent the property. If

we re-rent the property, all monies (less a $150

cancellation fee, travel insurance, applicable tax-

es and any fees for goods or services which may

have already been paid to third parties, and less

any discount offered to secure a re-booking) will

be returned within 30 days after we have received

the advance rent payment from the new tenant. If

we are unable to re-rent the property, the full rent

payment will be forfeited. ALL CANCELLATION

REQUESTS MUST BE MADE IN WRITING.

2018 TENTATIVE RESERVATIONS

We gladly accept advance reservations for the fol-

lowing year anytime during your stay at no charge!

Guests staying in a vacation rental have priority for

rebooking that property for the following year until

the Tuesday after their departure. Otherwise, the

property is available on a first come, first served

basis to others. Tentative reservations will be con-

firmed in December when your deposit of 50% is

due. Homeowners have first rights to all weeks for

the following year.

VACATION TRAVEL PROTECTION

INSURANCE

How many of us could afford to lose the non-re-

fundable part of our trip if something unexpected

happened? Protect your vacation when you buy