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55

Sunsational

6/10 - 8/11

Island

Value

6/3 - 6/9

& 8/12 - 8-18

Island

Economy

5/6 - 6/2

& 8/19 - 9/1

Spring /

Fall Fishing

3/25 - 5/5

& 9/2 - 11/24

Island

Pleasures

1/1 - 3/24

& 11/25 - 12/31

OFFICE HOURS

We are open 7 days a week from 8:30 AM – 5:00

PM. Our reservation lines are OPEN 24 hours a

day, 7 days a week to assist you. Our office hours

may differ on Sundays during the off-season (No-

vember-May). Please call us prior to visiting our

office on a Sunday during these months.

ARRIVAL/CHECK-IN 3:00PM

Please pick-up your keys at our office located at

7701 Emerald Drive. We are 2 miles from the Em-

erald Isle Bridge and 17 miles from the Atlantic

Beach Bridge. Guest will be notified by text and or

email (if this information has been provided) when

the property is ready for check-in. Please plan your

trip accordingly as we need time to prepare your

property for you. Unfortunately, we are not able to

provide you with keys until the property is ready.

Please have your Vacation Rental Agreement with

you at check-in. Your account balance MUST be

paid in full prior to check-in. PERSONAL CHECKS

are accepted when received 30 days prior to ar-

rival. Sun-Surf Realty reserves the right to delay

check-in to the property until 6:00 PM should ex-

traordinary circumstances arise.

LATE ARRIVALS

If you will be arriving after our office is closed,

please let us know. Your keys will be in a coded

lock box in the entrance breezeway of our office.

The code will be included in the confirmation pa-

perwork that will be mailed approximately 45 days

prior to your check-in date as well as the text and/

or email that is sent to inform you that the prop-

erty is ready. Your account with us must be paid

in full and we must receive a signed copy of your

Vacation Rental Agreement for keys to be left after

hours. Please check-in with our office the following

morning by 11:00 AM.

CHECK-OUT 10:00 AM

Our check-out time of 10:00 AM is strictly en-

forced; sorry no exceptions! All keys, passes and

gate cards issued should be returned to our office

by 10:00 AM. Unless previous arrangements have

been made, a late check-out could result in addi-

tional fees equal to one-night’s rent or more.

DEPARTURE CLEANING

We are happy to provide a complimentary depar-

ture cleaning for you. Please maintain the property

during your stay and treat it as if it were your own.

Prior to departing, we ask that you close and lock

all windows and doors, wash all dishes and put

away, remove all trash and place in trash recepta-

cles outside and empty the refrigerator. Should you

leave the property unusually dirty, your credit card

will be charged for the cleaning costs. If you would

like a mid-week clean during your stay, simply con-

tact our office and we can schedule this for a fee.

ACCOMMODATIONS

If at the time the tenant is to begin occupancy (Ex-

cept in State G.S.42A-36) and the Agent is not

R ENTA L POL I C I E S